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DRAFT AGREEMENT FOR MLM COMPANY PRODUCT PURCHASE AND REWARD PROGRAM This Agreement is made and entered into on this day of 20 by and between: Company Name: Registered Address: CIN/GST No.:
Hereinafter referred to as the "Company" AND Participant/Customer Name: Address: Aadhar/ID No.:
Hereinafter referred to as the "Customer"/"Distributor"
1. Purpose of Agreement This Agreement defines the terms and conditions under which the Customer/Distributor purchases products from the Company and may receive reward points, loyalty benefits, or promotional offers.
2. Nature of Business The Company is engaged in direct selling and operates a Multi-Level Marketing (MLM) model in accordance with the Consumer Protection (Direct Selling) Rules, 2021 and other applicable Indian laws.
3. No Investment Scheme The Company strictly does not offer any investment, fixed returns, or interest-based schemes. All transactions are based on the sale and purchase of products only.
4. Product Purchase The Customer agrees to purchase products from the Company for personal use or resale. All products are sold at listed MRP. Customers receive physical or digital invoices for every purchase.
5. Reward Points / Loyalty Points Customers may earn reward points on select purchases. Reward points are not transferable and can only be redeemed for future purchases. Points have no cash value and cannot be withdrawn or converted into money. Reward point validity is as per the Company's policy.
6. Gift Vouchers / Promotional Benefits Customers may receive gift vouchers on specific promotions. Vouchers are valid only on the Company's platform and cannot be exchanged for cash. The Company reserves the right to change, cancel, or update voucher values at any time.
7. Performance-Based Incentives (Distributors Only) Registered Distributors who refer or sell products are eligible for performance-based incentives. Commissions are paid strictly on product sales, not on recruitment. Commission structure is transparent and updated regularly.
8. Product Upgrade / Promotional Offers The Company may offer bonus products or bundle upgrades as limited-time promotions. These are subject to availability and not guaranteed. Promotions are subject to change without prior notice.
9. Subscription Benefits Some products may include training or service subscriptions. Subscription terms will be clearly mentioned and are non-refundable.
10. Code of Conduct Distributors must not make false claims, income guarantees, or misuse company branding. Ethical marketing and compliance with legal and company standards is mandatory.
11. Anti-Money Circulation Declaration The Company does not promote any money circulation scheme. No commissions are paid for joining or recruitment. Any such activity will lead to immediate termination.
12. Refunds and Returns Products are eligible for return/refund as per company policy. Refunds are processed only on genuine cases with proper documentation.
13. Confidentiality The Distributor shall not disclose any confidential business or compensation plan details to outsiders.
14. Intellectual Property Company logos, content, training material and designs are protected. Unauthorized use may result in legal action.
15. Dispute Resolution Any dispute shall be resolved through arbitration as per Indian Arbitration and Conciliation Act, 1996. Jurisdiction shall lie with the courts of the Company's registered location.
16. Termination This agreement can be terminated by either party with 7 days' written notice. Violation of terms leads to immediate termination without refund.
17. Compliance with Law Both parties agree to abide by all applicable laws, including: Consumer Protection Act, 2019 Direct Selling Rules, 2021 Income Tax Act, 1961 GST Act, 2017 Indian Penal Code (in case of fraud)
18. Modification of Terms The Company reserves the right to modify this Agreement with prior notice.
19. Acceptance By signing this Agreement, the Customer/Distributor acknowledges that they have read, understood, and agreed to all the terms mentioned herein.
20. Signature For the Company: Authorized Signatory: Name: Designation: Date: For the Customer/Distributor: Signature: Name: Date: Annexures: Annexure A: Product List Annexure B: Reward Point Policy Annexure C: Refund/Return Policy Annexure D: Performance Incentive Slabs Annexure E: Distributor Code of Conduct Annexure F: Definitions & Interpretations